Road Shows

ROAD SHOWS

FREE PARK HOME ROADSHOWS FOR  2016.
Book early to avoid disappointment.

13th June 2016



The Park Home Roadshows for 2016 
These free to attend events are specifically designed for park home residents - listen to expert speakers, ask questions, meet fellow residents and go home better informed about the Mobile Homes Act 2014 and your rights.

The events are organised by Paul Baker Insurance Services and chaired by Paul - speakers confirmed include Sonia McColl OBE of the National Park Home Owners’ JUSTICE Campaign - hear the latest on the campaign for a review of the 10% commission, the ­­­RPI to CPI campaign and Park-help-Line, Alan Savory MBE from The Independent Park Home Advisory Service (IPHAS), Alan will provide an informed update on the Mobile Homes Act and there will also be a representative from LEASE, the Leasehold Advisory Service which provides a free telephone helpline for anyone with queries relating to park home legislation. Neil Miller, Solicitor, is often in attendance.  There will also be an opportunity for individual questions after the conclusion of the main event.


22nd June 2016
The Park Home Roadshow - Alton, Hampshire

Stephen Hassle (of IPHAS) will be speaking at the Alton road show in place of Alan Savory MBE

VENUE : Medstead Village Hall, Roedowns Road, Medstead, ALTON, HAMPSHIRE,
 GU34 5LG
THE TIME - 2.00pm - doors open 1.00pm for tea/coffee - Finish 4.00pm
REGISTER : Please call 01242 505840 or email jenny.stagg@pbinsurance.co.uk.

20th July 2016
The Park Home Roadshow - Worksop, Nottingham

VENUE : Carlton in Lindrick Civic Centre, Long Lane, Carlton in Lindrick, WORKSOP, NOTTINGHAM, S81 9AP
THE TIME - 2.00pm - doors open 1.00pm for tea/coffee - Finish 4.00pm
REGISTER : Please call 01242 505840 or email jenny.stagg@pbinsurance.co.uk



8th March 2016

The Park Home Roadshow - Cullompton, Devon

A free to attend event specifically designed for park home residents - listen to expert speakers, ask questions, meet fellow residents and go home better informed about the Mobile Homes Act 2014 and your rights.

The event is organised by Paul Baker Insurance Services and chaired by Paul - speakers confirmed include Sonia McColl OBE of the Park Home Owners’ JUSTICE Campaign - hear the latest on the campaign for a review of the 10% commission, Alan Savory MBE from The Independent Park Home Advisory Service (IPHAS), Alan will provide an informed update on the Mobile Homes Act and there will also be a representative from LEASE, the Leasehold Advisory Service which provides a free telephone helpline for anyone with queries relating to park home legislation. There will also be an opportunity for individual questions after the conclusion of the main event.

VENUE : Willand Village Hall, Gables Road, Willand, CULLOMPTON, DEVON, EX15 2PL
THE TIME : 2.00pm - doors open 1.00pm for tea/coffee - Finish 4.00pm
REGISTER : Please call 01242 505840 or email jenny.stagg@pbinsurance.co.uk.

18th May 2016
The Park Home Roadshow - Sevenoaks, Kent

See description above.

VENUE : Otford Village Memorial Hall, High Street, Otford, SEVENOAKS, KENT, TN14 5PQ
THE TIME : 2.00pm - doors open 1.00pm for tea/coffee - Finish 4.00pm
REGISTER : Please call 01242 505840 or email jenny.stagg@pbinsurance.co.uk.


22nd June 2016
The Park Home Roadshow - Alton, Hampshire

VENUE : Medstead Village Hall, Roedowns Road, Medstead, ALTON, HAMPSHIRE, GU34 5LG
THE TIME - 2.00pm - doors open 1.00pm for tea/coffee - Finish 4.00pm
REGISTER : Please call 01242 505840 or email jenny.stagg@pbinsurance.co.uk.

20th July 2016
The Park Home Roadshow - Worksop, Nottingham

VENUE : Carlton in Lindrick Civic Centre, Long Lane, Carlton in Lindrick, WORKSOP, NOTTINGHAM, S81 9AP
THE TIME - 2.00pm - doors open 1.00pm for tea/coffee - Finish 4.00pm

REGISTER : Please call 01242 505840 or email jenny.stagg@pbinsurance.co.uk.




DETAILS OF THE NEXT TOWERGATE ROAD SHOW
Towergate are delighted to invite park home residents to come along to their 16th roadshow in West Sussex on Thursday 17th September at Martlets Hall, Civic Way, Burgess Hill, West Sussex, RH15 9NN
The event will start at 3.00pm and finish at 5.00pm, doors will open at 2.00pm when tea/coffee will be available.
The event is FREE but it is essential to register as spaces are limited. To register you can either email:





 6th July 2015



 emailtg@towergate.co.uk or call 0844 8902 1417
providing your name, address,
email and telephone contact details.
The events are organised by Towergate Insurance and chaired by Adam Summersby, Head of Caravan and Park Homes. Each event will feature a panel of four speakers including Alan Savory MBE from The Independent Park Home Advisory Service (IPHAS), Sonia McColl OBE founder of the Park Home Owners’ JUSTICE Campaign, Neil Miller from park home legal experts from Park Home Legal Services and Christopher Humphreys from LEASE, a non departmental public body funded by Government to provide free and impartial legal advice on park home legislation.
The events commence with a short presentation from each speaker and are followed by question and answer sessions which are usually lively and challenging! They are an ideal way to find out all about the Mobile Homes Act 2013 leaving you better informed and far more aware of your rights, they also provide an opportunity to meet and chat to fellow park home residents.
We look forward to seeing you all there!

31st May 2015


Road Shows

From the first road show in Cheltenham, it has been with much pleasure that our JUSTICE Campaign has attended the future road shows organised by Towergate Insurance 
and hosted by Paul Baker.

It is also with a degree of sadness that Paul will no longer be acting as our host. 
However, we wish him every success.  Thank him for his support of our Justice Campaign and look forward to hearing about his future activities. 

ROAD SHOWS

11th January 2015

Road shows for 2015
The Towergate Road show programme is listed below. 

All the events will start at 3.00pm and finish at 5.00pm, doors will open at 2.00pm when tea/coffee will be available. 
The events are FREE but It is essential to register as spaces are limited, to register you can either email paul.baker@towergate.co.uk or call 0844 8902 1417 providing your name, address, email and telephone contact details and if possible your park home insurance renewal date.
The events are organised by Towergate Insurance and chaired by Paul Baker their park Home Account Director. Each event will feature a panel of four speakers including Alan Savory MBE from The Independent Park Home Advisory Service (IPHAS), Sonia McColl OBE founder of the Park Home Owners’ JUSTICE Campaign, Neil Miller or Sam Mayer, park home legal experts from Park Home Legal Services and Antony Tregenna or Ibraheem Dulmeer from LEASE, a non departmental public body funded by Government to provide free and impartial legal advice on park home legislation.
The events commence with a short presentation from each speaker and are followed by a question and answer session which are usually lively and challenging ! They are an ideal way to find out all about the Mobile Homes Act 2013 leaving you better informed and far more aware as well as meeting fellow park home residents.

Road Show Diary Dates 2015


Mountnessing Village Hall, Roman Road, Mountnessing, Brentwood, Essex, CM15 0UG
Thursday 18th June 2015 – South of England

Martlets Hall, Civic Way, Burgess Hill, West Sussex, RH15 9NN
Thursday 17th September.



11th January 2015



Roadshows for 2015
The  Towergate Roadshow programme is listed below.

All the events will start at 3.00pm and finish at 5.00pm, doors will open at 2.00pm when tea/coffee will be available.
The events are FREE but It is essential to register as spaces are limited, to register you can either email paul.baker@towergate.co.uk or call 0844 8902 1417 providing your name, address, email and telephone contact details and if possible your park home insurance renewal date.
The events are organised by Towergate Insurance and chaired by Paul Baker their park Home Account Director. Each event will feature a panel of four speakers including Alan Savory MBE from The Independent Park Home Advisory Service (IPHAS), Sonia McColl OBE founder of the Park Home Owners’ JUSTICE Campaign, Neil Miller or Sam Mayer, park home legal experts from Park Home Legal Services and Antony Tregenna or Ibraheem Dulmeer from LEASE, a non departmental public body funded by Government to provide free and impartial legal advice on park home legislation.
The events commence with a short presentation from each speaker and are followed by a question and answer session which are usually lively and challenging ! They are an ideal way to find out all about the Mobile Homes Act 2013 leaving you better informed and far more aware as well as meeting fellow park home residents.

Road Show Diary Dates 2015

Thursday 23 April 2015 – Heart of England
Balsall Common Village Hall, 112 Station Road, Balsall Common, West Midlands, CV7 7FF
Tuesday 19th May 2015 – East Anglia


Moulton Village Hall, Bridge Street, Moulton, Near Newmarket, Cambs, CB8 8SP
Thursday 18TH June 2015 – Essex


Mountnessing Village Hall, Roman Road, Mountnessing, Brentwood, Essex, CM15 0UG
Thursday 17TH September 2015 – South of England

Martlets Hall, Civic Way, Burgess Hill, West Sussex, RH15 9NN


14th December 2014



2015
TOWERGATE ROAD SHOWS FOR PARK HOME RESIDENTS
Since the start of these helpful and informative road shows organised by Paul Baker of Towergate Insurance; our Justice Campaign has been pleased to be
invited to speak at venues around our country and I am pleased to report
that our Justice Campaign has again been invited to speak at the four road shows
that are planned for 2015.
These events are booked for:
23rd April - Warwickshire.
21st May - Sussex.
18th June - East Anglia.
17th September - Essex/Herts.
Full details and how to book your free place at the road shows will be published as soon as Towergate make them available.



20th June 2014



Posted on 19/06/2014
Towergate Insurance, one of the leading providers of Park Home insurance, have announced details of their next two park home road shows, bringing the number of such events they have organised to twelve. The road shows have proved to be extremely popular with park home residents over 1300 of whom have attended the shows to date.
The next event takes place on Thursday 4th September at Tempsford Stuart Memorial Village Hall, Church Street, Tempsford, Beds, SG19 2AW. Invitations will be going out to all park home residents living in Cambridgeshire, Bedfordshire and Hertfordshire, around 5500 in total, in August.
On Thursday 2nd October the next event takes place at Rolleston Village Hall, Greenaway, Staythorpe Road, Rolleston, Newark, NG23 5SG. Park home residents living in Nottinghamshire, Lincolnshire, Rutland and Leicestershire, around 5100 in total, will be receiving invitations in September.
It is anticipated that both events will be well attended, you can register to attend in advance by emailing paul.baker@towergate.co.uk or calling 0844 892 1417 begin_of_the_skype_highlighting 0844 892 1417 FREE end_of_the_skype_highlighting and asking for ‘Road Show Registration’. We will need to know the names and addresses of all attendees, and contact details, either phone or email or preferably both. We would also like your park home insurance renewal date too but the event is open to any park home resident whether insured with Towergate or not.
Speakers at the events so far confirmed are Alan Savory MBE, a senior advisor for ‘The Independent Park Home Advisory Service’ (IPHAS), Alan was awarded the MBE for his services to the park home community and is an expert on park home legislation and park home related matters. Joining Alan will be Sonia McColl OBE, founder of the Park Home Owners’ JUSTICE Campaign which successfully campaigned for an end to ‘Sale Blocking’, Sonia also received her OBE for her services to the park home community. Both Alan and Sonia are park home residents. The third speaker will be Neil Miller, a specialist park home lawyer at Park Home Legal Services who provide the park home legal advice help-line for park home policyholders of Towergate Insurance.
Additional speakers are still to be confirmed.
Both events start at 3.00pm with short presentations from the panel, this is followed by a Q & A session, the event concludes at 5.00pm. Chairing the event will be Paul Baker, Towergate’s Park Home Account Director. There is free parking at both venues and tea/coffee will be available from 2.00pm. The event is FREE to attend.
For more information please contact Paul Baker.

7th June 2013

Packed house at Cobham

The 7th and latest Towergate Insurance park home road show held in Cobham, Surrey was a huge success with a capacity audience of 150 park home residents to listen to and ask questions of a panel of leading park home campaigners and industry experts.
The panel was made up park home residents Sonia McColl of the park home owners’ JUSTICE campaign and Alan Savory MBE from the Independent Park Home Advisory Service, Steve Playle from Surrey Trading Standards, Peter Aldous MP who successfully championed the Mobile Homes Bill 2013 and park home legal eagle Graham Watts from Park Home Legal Services – who are now part of Kirby Sheppard Solicitors. The event was chaired by Towergate’s Park Home Account Director Paul Baker.
The event was hailed a huge success by residents who went away better informed about a whole range of issues affecting the park home lifestyle, in particular the contents and likely impact of the Mobile Homes Bill 2013.

Opening proceedings Sonia McColl was delighted to welcome the new legislation aimed at preventing ‘Sale Blocking’ by unscrupulous site owners which was the focus of her JUSTICE campaign. Effectively the site owner has been removed from the private sale process and as a result sellers now have additional responsibilities to provide relevant information and documentation to buyers including a copy of the written agreement and site rules, details of utility charges, pitch fees, and where available any home warranties and /or surveys. Sonia confirmed that her campaign would continue, there was still much to be done, in particular making park home owners aware of the new legislation and ensuring Local Authorities fulfilled their new licensing obligations, she advised that her members would be asked to lobby Local Authorities and report those not taking their responsibilities seriously.

Fellow park home resident Alan Savory was able to give a detailed account of the new legislation covering the responsibilities of sellers – and buyers and highlighting the importance of using solicitors in the sale process, solicitors who are conversant with park home legislation, his views were strongly echoed by other panel members including Paul Baker from Towergate who added it was especially important for buyers of new homes from park owners to engage a specialist solicitor. He referred to several incidents where new homes had been purchased in good faith, without the use of a solicitor, which did not have planning permission and were not on ‘protected sites’ – these were all the subject of Court action against the site owners supported by the Towergate legal expenses scheme.

Steve Playle described the role of Trading Standards in enforcing consumer legislation much of which can be applied to dealing with many of the problems experienced by park home residents, in particular mis-selling, over charging for utilities and the activities of cold calling rogue traders. Surrey Trading Standards have been particularly pro-active in understanding the issues faced by park home residents and have also produced a very useful information pack advising on how to deal with rogue traders which includes a striking yellow and black window sticker !
Champion of the Mobile Homes Bill 2013 Peter Aldous MP was warmly welcomed to the meeting and went on to describe the process of his Bill and the difficulties in steering a Private Members’ Bill through to the statute book. Restricted by time the Bill had to be short, cost neutral in terms of its impact and relatively uncontentious, Private Members’ Bills can easily be ‘talked out’ by MP’s opposed to them. For this reason the Bill focussed on sale blocking and site licensing whilst proposals to introduce a ‘fit and proper’ person test for site managers and owners was included but put on the back burner because it could prove costly to implement. The Bill gives Local Authorities additional powers to charge for issuing site licences, it is hoped that the revenue generated will enable them to enforce site licence conditions. Whilst site owners can pass on this charge to park home residents it is felt that this will give residents real access and reason to lobby Local Authorities to deal with licensing issues such as poor site maintenance. In turn Local Authorities can now impose hefty fines on site owners and in extreme cases do work in default and charge the site owners retrospectively.

Joining the panel for the Question & Answer session legal expert Graham Watts was able to respond to numerous questions relating to disputes between park home residents and site owners, ably supported by Alan Savory. Questions covered included site maintenance, harassment, the new selling process, utility bills. pitch fees and residents’ associations.

All in all it was an excellent event bringing to more than 800 the number of park home residents who have so far attended the seven road shows to date. The next one on 12 Sept in Romsey, Hampshire promises to be equally popular ! 

26th May 2013

Park Home road show to visit Hampshire


Posted on 21/05/2013


Park Home road show to visit Hampshire

The next Towergate sponsored Park Home Road Show has been confirmed and
will be held on Thursday 12 September at Wellow Village Hall, Buttons
Lane, West Wellow, Romsey, SO51 6BR. The event starts at 3.00pm and
finishes at 5.00pm.

This will be the 8th road show and they are proving to be hugely
popular with capacity attendances and very good feedback. So far over
700 park home residents have attended and with some 4000 park homes in
Hampshire alone a large attendance is anticipated. Speakers confirmed
so far are Sonia McColl of the park home owners JUSTICE campaign, Alan
Savory MBE of The Independent Park Home Advisory Service and park home
legal expert Graham Watts. Annette Brooke MP, who has been a very
vigorous campaigner for reforms to park home legislation and local
Eastleigh MP Mike Thornton have also been invited.

To reserve your place please email paul.baker@towergate.co.uk or call
Paul on 0844 8921417

Sonia McColl

Park Home Owners JUSTICE Campaign
Campaign Headquarters:
Silent Woman Park  Coldharbour  Wareham  Dorset BH20 7PE
Tel: 01929 553110

 ...........................................................................................


Capacity attendance at the latest Towergate Insurance Park Home roadshow

Held on 18th April 2013 at Maidstone.


There was a capacity audience of nearly 120 park home residents at the latest Towergate Insurance park home roadshow held at Detling Village near Maidstone.
Residents gathered to hear from Sonia McColl of the JUSTICE campaign, Alan Savory MBE from The Independent Park Home Advisory Service (IPHAS), local Councillor and Housing Portfolio holder Aline Hicks and Clive Phillips the Principal Trading Standards Officer for Kent County Council.
A full report of the meeting will appear later but residents were able to hear first hand from Sonia about the success of her campaign to end ‘Sale Blocking’ and were delighted at her commitment to continue her campaign on behalf of park home residents and importantly to monitor the success of the new Mobile Homes Bill. The important thing now is to publicise the contents of the Bill as widely as possible and to ensure that Local Authorities use the powers contained in the Bill to deal with breaches of Site Licences.




Layman’s Terms !

Alan Savory gave a detailed account of the contents of the Bill with a valiant and successful attempt to explain it in layman’s terms ! He explained that Private Members’ Bill rarely received Royal Assent and that the success of this Bill was due to its relative shortness, dealing only with three of the major issues affecting park home residents, and in making it as non contentious as possible. As a result he conceded that the Bill was not as tough as many campaigners had hoped but it was definitely an improvement on what we had before. As ever the proof of the pudding will be in the interpretation of the new law and only time will tell how effective it will be.
Whilst the Bill did contain a ‘Fit & Proper’ person test for site owners and managers this was held in abeyance to be enacted possibly in 2015 if the other contents of the Bill had failed to achieve the improvements hoped for, ie site owners treating residents fairly and with respect.
A Local Authority view
Cllr Hicks gave a useful view from a Councillor and Local Authority perspective. She was very aware of some of the conflicts between park home residents and site owners in Kent and some of the difficulties regarding planning and site licensing. There is no doubt that for the new legislation to be effective local Councillors representing park home residents and Local Authorities with residential parks in their jurisdiction must take full advantage of the new powers to register site licences – which they can now charge for, and enforce them – and they can now levy substantial fines for breaches. Education will be very important as will a determined and robust approach.




Trading Standards

Clive Phillips explained the type of issues and disputes that Trading Standards could to action on and how they should be approached. He was already involved in dealing with one site owner and was hopeful of a successful outcome. He also commented upon the problem of rogue traders preying upon elderly and often vulnerable park home residents and again had made some positive progress in this regard. There is no doubt that Trading Standards can play a very important role in curtailing some of the activities of unscrupulous park owners.
Following the presentations there followed a Question & Answer session which continued for over an hour ! It was a very good meeting and residents went away feeling much better informed about their rights, the content of the new Bill, the problems being experienced by fellow park home owners and who to contact regarding problems on their parks.
700 better informed park home residents
Paul Baker, Park Home Account Director at Towergate Insurance chaired the meeting and was delighted with the attendance, the quality of the presentations and the wide range of questions – most of which the panel were able to answer !
Commenting on the event he said ;
‘There is no doubt that these events are proving to be highly successful in informing park home residents about their rights and engaging with them on all manner of issues affecting the park home lifestyle. So far over 700 residents have attended the 6 roadshows we have held, that is 700 people who are now much better informed about their rights and hopefully they will go back to their parks and chat to their friends and neighbours too.’
Already over 100 park home owners have registered to attend the next roadshow to be held on 30 May in Cobham, Surrey where the speakers are Sonia McColl, Alan Savory, Steve Playle from Surrey Trading Standards and Peter Aldous MP who championed the new Mobile Homes Bill. The venue has a capacity of 150 so if you want to attend email paul.baker@towergate.co.uk or call 0844 8921417 and ask for Paul or Shiv.


Peter Aldous MP to speak at Towergate road show

Towergate are delighted to announce that Peter Aldous MP, who has so successfully guided the Mobile Homes Bill through the House of Commons is to speak and answer questions at their road show at Cobham Village Hall, Cobham, Surrey on 30 May.

This will be a great opportunity to hear the very latest news about the progress of Peter's Private Members' Bill which by then should be nearing the end, or will have reached the end of its long journey to becoming legislation. Also speaking at the event will be Alan Savory MBE of IPHAS, Sonia McColl of the Park Home Owners'JUSTICE Campaign and Steve Playle, Investigations & Enforcement Manager with Surrey County Council Trading Standards.

The first road show of 2013 is to be held on 18 April at Detling Village Hall near Maidstone. Speakers confirmed to date are Alan Savory MBE, Sonia McColl and Clive Phillips, Principal Trading Standards Officer with Kent County Council.
Both events are likely to be very well attended there being a large number of park home residents in both counties.They also represent a fantastic opportunity to hear from leading experts on park home legislation and related issues and to ask questions.

To register for either event or for more information please email paul.baker@towergate.co.uk or call Paul, Shiv or Cat at Towergate on 0844 346 0154. The events are free, are only open to park home residents, start promptly at 3.00pm and finish at 5.00pm.


Cornwall Road Show






The Next Park Home Road Show is to be in Suffolk

Towergate Insurance is delighted to announce that Peter Aldous, MP for Waveney, has agreed to speak at its next Park Home road show at Needham Market in Suffolk on Thursday September 13.

Peter will be presenting a Private Members’ Bill on Park Homes which hopefully will have made significant progress by the time he speaks at the road show. The Bill has the Government’s backing and so should have a very good chance of success, this is tremendous news for all park home residents. Also speaking will be Alan Savory MBE of IPHAS, Sonia McColl of the Justice Campaign, and Bob Holland of Congress.

The event, which will be held at Needham Market Community Centre, will start at 3.00pm and finish at 5.00pm, it will feature presentations from the panel and will be followed by a ‘Question and Answer’ session.

This will be Towergate’s fifth regional road show and another capacity attendance is expected. For more information, to book a trade stand or to reserve your place e-mail paul.baker@towergate.co.uk, visit www.parkhomeownersclub.co.uk or call             0844 8921417       and ask for Paul or Shiv. Attendance is free and strictly limited to park home owners.

Sonia McColl
Park Home Owners JUSTICE Campaign
Campaign Headquarters:
7 Silent Woman Park  Coldharbour  Wareham  Dorset BH20 7PE
Tel: 01929 553110



ANOTHER SUCCESSFUL PARK HOME ROAD SHOW IN CORNWALL
CHAIRED BY PAUL BAKER
OF TOWERGATE INSURANCE



MORE THAN 140 HOME-OWNERS (MAINLY FROM DEVON AND CORNWALL) ATTENDED THE PARK HOME ROAD SHOW, SPONSORED AND ORGANISED BY TOWERGATE INSURANCE AND HELD AT THE KINGSLEY VILLAGE CONFERENCE CENTRE, FALMOUTH ON MAY 31ST 2012.  THE PANEL, WHICH INCLUDED STEPHEN GILBERT, THE MP FOR ST AUSTELL & NEWQUAY, TONY TURNER OF JBS RESIDENTS ACTION ALLIANCE, MARTIN FISHER, SNR. TRADING STANDARDS OFFICER IN CORNWALL AND SONIA MCCOLL, FOUNDER OF THE PARK HOME OWNERS JUSTICE CAMPAIGN  COVERED A RANGE OF ISSUES THAT INCLUDED INTIMIDATION, FAILURES TO MAINTAIN SITES OR PROVIDE PROPER ACCOUNTS FOR BILLING AND ALSO BROUGHT INTO THE OPEN ONE PARK, WHERE RESIDENTS WERE ALLEGEDLY BEING CHARGED £78,000 BY THE SITE OWNER FOR RE-SURFACING THE PARK ROADS, WHEN THE COST WAS C £33,000 AND STILL THE SITE OWNER’S FINANCIAL RESPONSIBILITY UNDER THE TERMS OF RESIDENTS AGREEMENTS.   HOWEVER, NOT UNSURPRISINGLY, AS WE WERE IN CORNWALL, THE MAJORITY OF COMPLAINTS REFERRED TO THE TRADING PRACTICES OF J & B SMALL PARK HOMES.  

FROM THE JUSTICE CAMPAIGN’S POINT OF VIEW, MY ONLY REGRET WAS THE ABSENCE ON THE PANEL OF ANY EXPERT FROM THE ADVISORY SERVICES WHOSE PRESENCE WOULD HAVE BEEN VERY WELCOME – PARTICULARLY IN THE Q & A SESSION
.
THE VERY ABLE STEPHEN GILBERT, MP FOR ST AUSTELL & NEWQUAY, DEMONSTRATED HIS DETAILED UNDERSTANDING OF THE PARK HOME ISSUES AND CONFIRMED THAT SOME SITE OWNERS SHOULD NOT BE DESCRIBED OR TREATED SIMPLY AS ROGUES, BUT  CRIMINALS.  THIS VIEW WAS ECHOED BY TONY TURNER OF THE JBS ACTION ALLIANCE.  MARTIN FISHER, SNR. TRADING STANDARDS OFFICER IN CORNWALL (WHO KINDLY INTERRUPTED HIS HOLIDAY TO ATTEND) PROVIDED AN EXPLANATION OF THE POSITION OF TRADING STANDARDS AND SONIA MCCOLL EXPLAINED THE BACKGROUND AND GAVE AN UP-TO-DATE SUMMARY OF THE JUSTICE CAMPAIGN.

A MESSAGE OF SUPPORT FOR THE ROAD SHOW WAS SENT TO EVERYONE BY LORD GRAHAM OF EDMONTON AND REPRESENTATIVES FROM ON IPHAS AND NAPHR WERE PRESENT IN THE AUDIENCE.
SPEECHES WERE MADE BY ALL PANELLISTS’ – BUT I DO NOT HAVE A COPY OF THOSE MADE MY STEPHEN GILBERT MP – OR MARTIN FISHER AND CANNOT THEREFORE REPORT ACCURATELY ON WHAT THEY SAID.   HOWEVER, BELOW ARE COPIES FOR YOUR INFORMATION OF WHAT WAS SAID BY TONY TURNER AND SONIA MCCOLL.


Speech by Tony Turner.

Mr. Turner thanked Paul Baker for sponsoring the road show and said that he was pleased to be here alongside Stephen Gilbert MP, who most will know as a strong and active supporter of change, a member of the All Party Group and a vocal member of the Park Home Select Committee.  Martin Fisher, who has brought nationwide attention of trading standards to many local authorities and Sonia McColl, who’s National Justice Campaign will change the future lives of tens of thousands of park home owners forever.
Mr. Turner said that he was not here to talk about good park owners – of which there were many – but the Residents who have been brought together today because of the rogue site owners.  He said he wanted to spend five minutes talking about the need for everyone to stand together and to realise that not a single person in the room needed to put up with abuse or exploitation as this is not 1612 or 1812 – but 2012 and we are all land tenants and customers who have statutory and implied rights.  Then he said.  Let’s look at the facts in a new way.  

Site owners are not the majority stakeholders in the places where we live – WE ARE.
So let’s look at the basic economics.
The average freehold price for a pitch is £30.000.
A park with 50 pitches is therefore worth 1.5 million.
A site owner can purchase a site with a 20% deposit and an 80% mortgage.

20% of 1.5 million is just £300.000.

If there are fifty homes on your park which are worth £100,000 each – then your stake holding is 50 x £100,000 = £5 million. 


The site owner’s stake at £300.00 is therefore 6% and the home owners collective stake holding is 94%.

The site owner’s investment in the place where you live is tiny compared to your own.

Even if the site owner has no mortgage, the value of the site remains at 1.5 million – but your own is still 5 million.  At best – this represents the site owner’s stake holding as 33% as opposed to your own at 67%.

We are the majority shareholders and we all need to act as majority shareholders.

If you bought a shop for £100,000 with a partner who put in £6,000 and you put in £94.000, would you allow the person who put in only £6,000 to dictate what products you sold, when you sold them, to whom you sold them and for how much they were sold?

Would you allow your minority partner to abuse and exploit you?

Would you usually pay a bill for any service that is not provided?  (Well you probably are doing.)

Would you usually pay an invoice when you are not sure it is right. (Well you probably are doing.)

Would you allow your local shopkeeper to abuse and exploit you?

Of course not.

So the first thing is to recognise that you are all the majority stake holders in the park where you live.  You are the customers and the site owner is a supplier of a service.  If you have a good site owner – work with them.  If you have a bad site owner, do as I did and say, you are the supplier and we are your customers.  Our agreements are contracts that you are also required to adhere to.  Our stake holding in the place where we live will always be greater than yours.  We pay you for that service and under the terms of our contracts you will provide it and if you adhere to that contract you have a sustainable business.  If you do not – we will collectively dismantle it.

So.
If you don’t have a Residents Association – form one.  If you do have a Residents Association, than make it a force for change.  If your owner has more than one park – form an alliance between each park and work together, as with the JBS Alliance – hundreds of voices singing from the same hymn sheet will have far greater impact than going it alone.  If you have problems use the support that is available.  Cornwall Council has provided massive leadership from the date of my first contact with the Director of Housing in April 2010.  All of your MP’s are supporting you.  Devon and Cornwall Police have listened and continue to listen and will take action when necessary and are sympathetic to the issues.  All Police Forces are willing partners in resolving them.  If you live outside of Cornwall and your own local Council is not responding – ask them to form a multi-agency team to deal with the issues.  Remind them that the costs of re-housing those driven from their homes will far exceed the costs of dealing with the site owner.  They have a responsibility to deal with them.  Ask your trading standards officers to investigate because they are now fully aware of the problems.  Tell your MP about your specific problems – you will get their support.  If you are afraid – tell the police you are afraid.  They are increasingly aware of the devastation caused by rogue and criminal owners. 
Here in Cornwall and elsewhere, Sonia has worked relentlessly and nationally on the key issue of sale blocking and is at the point of unique success.
Martin has co-ordinated the focus of many local authorities and trading standards nationally on the legal and fair trading aspects.
Stephen has worked and will continue to work with his colleagues in Parliament and is driving resolve forward.
I have focused upon the criminality so as to expose it and ensure that the criminals are recognised as criminals and treated as criminals.
This is a strong team – but we all still need your backing and we are all pleased to see you here this afternoon.
Changes are afoot, but none of us can be complacent.  Don’t just know your have rights – learn them.  Then knowing your rights – fight for them.  Work together and support those who work at your park on your behalf.  If there are meetings – go to them.  If there are petitions to sign – sign them.  If your neighbour has a problem with a site owner – help them.  In doing all of these things you are each helping each other and you are each helping yourselves.  I hope that everyone here today will leave with, new hope, new strength, new knowledge, new confidence and a new determination to ensure that your rights and expectations are fulfilled.  Now is both the end – and also the beginning.  Remember you/we are the majority stake holders – so stand up like one.  The Park Home Sector has been deliberately infiltrated by undesirables – we are all in it together.  Stay together, stand together and fight together.  Today is the day when we should not just rely upon Government and its agencies to weed them out and I refer everyone to the message that has been on our own JBS Alliance Web site since day one – and that is:  Not everything that is faced can be changed.  But nothing can be changed until it is faced.  This remains my key message to everyone. 

Sonia McColl  spoke for the Park Home Owners JUSTICE Campaign.

After thanking Paul Baker for his continuing support of the Justice Campaign, Sonia welcomed the Justice Campaign Members who were attending and said that for those who were not members she would say a little about how the Campaign started before moving on to where we are now which she personally believes is a fantastic position that could only have been dreamt of two  years ago – and nearer than any residents have ever been before to getting the law changed to stop UPO’s from preventing the sale of homes and stealing our equity.
She said “that before moving on to how are campaign started, let’s celebrate the beginning of the end for UPO’s because Sines and Crickmore appear in today’s Daily Mirror fined for 10 charges of threatening and intimidating residents.  The Doherty Bros are in gaol for Arson, Alfie Best of Wyldcrest has been accused of assaulting a woman on his site and Jeffrey Small is reported as a latter-day Rachman (to name but a few.) So the mighty are now crumbling and it’s all because of people just like you who are standing against them.”
Sonia said that “lots of residents have asked how our Campaign started, so briefly, in late 2009 after trying to help an elderly couple sell their home. I came to know firsthand how the UPO uses ever scam in the book to prevent a sale. These scams include blatant fraud, lies, intimidation and harassment which Police, local MP’s, Councils, CAB’s and Solicitors are powerless to stop because the UPO meets privately with the buyer, drip feeds them poison to put them off the sale, and then the buyers move on to pastures new leaving the seller with no proof of any wrong doing by the site owner.  And where does this leave the Resident?  Alone, trapped, sometimes frightened and knowing there is nothing they can do and no one that can positively help them.  They are in a hopeless situation and as we all know, when all hope is gone – you have nothing.”
She said  “I admit to being extremely angry that a mere site owner was effectively controlling these residents lives and causing so much pain just because of his own greed and I said to a friend  - What we need is a revolution to get the law changed and we need every park home owner in the country to join in, rally and make themselves heard until the Government listen and change the law.   Well, words are easy, which I realised some two cups of coffee later when I thought of the 200.000 residents I needed to contact to get this revolution started - and I only knew 35 that lived on my park.  Then of course, there were some 600 MP’s to reach if this change in law was to become reality.
However, onwards and upwards being the motive, an online e-petition to the Government was set up – but only achieved about 387 signatures, so I wrote a petition letter and asked IPHAS, NAPHR and the Park Homes and Holiday Magazine if they would print it to their member and readership.
They did, and after 10,000 signed petitions arrived (much to the horror of my postman) we were on our way – and in January 2010, with the help of my MP Annette Brooke, many residents joined me and we presented our petition to Downing Street and then continued to one of the committee rooms in the Palace of Westminster for our first official meeting.
Although a glimmer of hope was beginning to shine, that hope also made residents report their own confidential horror stories of the evil and wicked acts that residents endured because of UPO’s.  It was obvious when reading them that Rachman was back – or as one lady resident put it “Hitler didn’t die he came here and multiplied.”
So our Campaign continued to grow and with continuing help from the advisory services, Park Homes Magazine and Towergate Insurance, every letter written for the Campaign was printed in one form of media or another and Residents responded in their thousands, lobbied their MP’s, attended rallies in London, and The Park Home Owners JUSTICE Campaign was officially born.
The Campaign machine was now rolling and there was no stopping it.  Her Majesty the Queen became aware and responded to our letter.  Justice Tuesday events took place over the whole country. Towergate Insurance put our Campaign on the road with the shows it organised, Annette Brooke MP (who along with Lord Graham of Edmonton is one of our staunchest allies) had a very successful three hour debate on park homes in the House of Commons.  She also put forward her own 10 minute rule bill, an early day motion and asked two questions of the PM at Prime Ministers Questions.  In addition she arranged for me to attend (on behalf of our Campaign) two private meetings with the Housing Minister, who personally invited me to attend the DCLG working meetings to put forward the work of our Campaign.
Those in power were beginning to listen - but to get the law changed, the Prime Minister and every MP at Westminster needed to be given proof of the problems that existed in the Park Home Industry.  So a questionnaire/survey was sent out to Residents who responded in their thousands.
I won’t pretend that it did not take many days of work – and regularly getting up to work through the quietness of the night hours - to compile the statistics from some 1800 A/4 sheets on the spreadsheet – or – the tremendous amount of time my husband and a friend gave to build a further data base and collate the survey forms - but when completed, Residents from across the UK, travelled to London to present our statistics to Downing Street and march to Westminster, where copies of the statistics were delivered to every MP and subsequently sent to every Chief Constables Office and District Council in the Country.
I believe this survey brought awareness to every MP at Westminster of Park Home problems – highlighting, sale blocking, lack of maintenance, bullying, health and safety, non recognition of qualifying residents associations, pitch fee problems, abuse, aggression, violence, intimidation, harassment and  Residents feelings towards local authorities, police and government.
MP’s also received confidential lists of named parks and the coded level of abuse reported on those parks.  Our Campaign reached 803 of the estimated 2000 parks in our Country and 509 of those reported living under the regime of a UPO. 36 of these parks were in Devon and Cornwall. These figures equate to 28.859 park homes that could be living under the regimes of a UPO – but if we had been able to access every park in our country it is likely that approximately 63% of Residents could be living under this sort of regime.
The MP Stephen Gilbert, who is here today, mentioned and used some of those statistics in his 10 minute rule bill.  Consumer Focus Wales came to meet me in Wareham for information before they started to produce their own statistics.  Peter Black MP from the Welsh Assembly used our figures in his initial bill to the assembly and this week, Scotland, who are in the process of adopting new Implied Terms similar to England have asked for the full statistics and the file of residents horror stories that were provided to the Westminster Select Committee for Park Homes.  Obviously, under the data protection act, all personal information, names and addresses were redacted before they were sent.
So, from a very small beginning in a park home in Wareham, the campaign seed that was planted has grown into a huge tree whose branches have reached all parts of England, Scotland and Wales.  The house of Lords, the Commons,  Police, Councils, radio, TV and the National Media, (which must remain confidential at the moment but will be apparent to all very shortly.)
Campaign members have pulled together to get Justice. Westminster has listened and not only am I completely confident that we are going to achieve (what our Campaign set out to do) which is to bring an end to the practice of sale blocking – but from the results of our survey, we have done far more by highlighted many park home problems that the Housing Minister has included in his proposed and very positive and comprehensive package.
At this point I must add that I personally go for option A in the consultation paper (but only part of it.)  Like most of you, I know that the only way to stop the UPO from Sale Blocking is to completely remove him from the selling process.  
However, there are problems because the consultation paper in 1.17 says that the “Site owner will not be aware of the sale.”  In 1.15 it says that the buyer and seller will agree the dates for completion of the sale.   So a very real question has to be: 
 Who is going to pay the site owner his 10% commission, or indeed inform the site owner of the sale – or is he going to turn up on the park to find someone new living there? 
 And whilst I know that most of us do not agree with the 10% commission, it is a legal requirement and this system of not informing the site owner of the sale means that a resident could sell the home, move out and do a runner with all the money – and where would this leave the new home owner.
 No, this part of Option A is in my view ridiculous and I believe that it is complete madness for anyone to consider spending Thousands of pounds on a park home without taking professional advice from an independent person.
This is a person’s home and the only way that any park home resident can be totally secure in the knowledge that things have been done properly and have redress if they are not, is to have this kind of safeguard to protect all concerned – and there are three people in the loop.  
I still firmly believe that although there is no apparent legal requirement for the sale of a home to be conducted in this way – it is full hardy not to and I hope the Government will take this onboard as many MP’s expressed publicly their complete amazement that anyone would conduct a sale without taking professional advice.
The Minister has acknowledged that residents have had a raw deal for far too long and said “we have to drive the rogues from the market to prevent them from abusing park home residents.”  He admitted that Sale Blocking was a key problem and the proposed measures he was making were intended to remove the site owners’ involvement in sales.  This along with the proposed extra power for Local Authorities to fund licencing, increase fines to an unlimited level and have the right to go into a park and carry out work and charge the site owner for it, has got to be a ginormous step in the right direction – and his statement that “the worst rogue owners are quickly going to be subject to potentially heavy fines and if they did not pay the fines they would go to gaol”  definitely got my vote.
Certainly this is the strongest document that we have had for a very long time and I am quite sure that our Justice Campaign played a large part and can lay claim to highlighting “Sale Blocking” and the many problems of Residents – and I am convinced that the outlook for all Residents will be infinitely better in the not too distant future – but if it is not, with your support I will take this fight to the Court of Human Rights.
Radio Solent this week, stated that although there are many campaign’s, very few go on to get Ministers to say that the Government will support the bills.
This proves that your support has paid off and Peter Aldous the conservative MP for Waveney is the lucky MP to be taking up this Bill that will receive Government support and drafting help by the Minister.  The Bill has its first reading on Wednesday 20th June when the date of the second reading will be known.  This is when I will ask members to write again to remind and ask their individual MP to support this bill.
I hope you feel as excited and thrilled about the Private Members Bill as I do.  In two years we have come a long way and I feel sure that we are about to see a positive result for our hard work not only in England – but also Scotland and Wales.
In my book that will be pretty amazing and I hope all Campaign Members are a little bit proud of themselves because we have achieved something very special that has never been done before – and we have received valuable help of the most professional kind.  Help that we could never possibly afford if we were a fee paying concern.  That help came in the form of Lord Graham of Edmonton, Annette Brooke and many other MP’s, IPHAS, NAPHR, The Park Homes and Holiday Caravan Magazine, Towergate Insurance, The Park Owners Trade Magazine, The National Caravan Council, TV, Radio and the press.
We also have a good relationship with, and look forward to attending a rally being organised by the JBS Residents Action Alliance that works for the good of all Residents of Small’s parks – many of whom are to be found in Cornwall and Devon. The Campaign also keeps in close contact with a Councillor at Exeter City Council who has initiated a new forum for Park Home Owners – a forum that I am told Cornwall Council has also approached her about - and our Campaign has offered support.
Together, members of our Justice Campaign have led the way, and we are now so close to achieving what we set out to do (bringing an end to sale blocking by rogues who are causing so much heartache and damage to the industry.)
I hope when the Select Committee announces its findings and if Mr. Shapps proposals for stiffer licencing measures and extremely large fines are put into place, these evil UPO’s will be forced from the industry or put behind bars – and when that happens, I hope the police forces will follow West Mercia Police’s example and take their ill gotten gains to pay their victims – then, when they leave gaol they will be penniless.
After seeing evidence sessions to the Select Committee I believe that all Unscrupulous Site Owners have reason to feel seriously worried - and so they should.  In fact, after the Minister’s announcement of his proposals and the Private Members Bill, any sensible UPO’s would already have their bags packed because – with your continued support - their time of  intimidation, bullying, harassment and stealing Residents equity to fund their lavish life styles is fast running out.

THE JUSTICE CAMPAIGN THANKS TOWERGATE INSURANCE
FOR INVITING THEM TO BE PART OF THE PANEL AT THE NEXT
PARK HOME ROAD SHOW IN SUFFOLK
ON  SEPTEMBER 13TH  2012
(FULL DETAILS TO FOLLOW LATER)

.....................................................................................................................................................


 CORNWALL ROAD SHOW  31ST MAY 2012



Leading park home insurer Towergate Insurance (formerly Towergate Bakers) is running a series of regional road shows
for park home owners which focus on recent changes in park home legislation and the need for further reform, the
impact of Residential Property Tribunals in dealing with disputes between park owners and park home owners and
ongoing campaigns by park home residents.

The road shows were launched in 2011 and were a huge success attracting capacity audiences. The first road show of
2012 held in Stafford was very well attended too. The next event takes place on Thursday 31 May atKingsley Village,
A30, Penhale, Fraddon, Cornwall TR9 6NA. It begins at 3pm with short presentations from the panel of speakers below
and is followed by a question and answer session. It is scheduled to finish at 5pm. Tea and coffee will be available on
arrival and it is hoped there will be a number of park home related trade stands to visit too.

Entrance is FREE to all park home residents but numbers are limited and demand is expected to be high. If you would
like to attend please email paul.baker@towergate.co.uk or call 0844 8921417 and ask for Paul Baker or Shiv Kalia.
The event will be chaired by Paul Baker, Towergate Park Home Account Director and the panel will feature:


Sonia McColl
Sonia is a park home owner and leading campaigner for reforms in park home legislation. Her ‘Justice’ campaign is
bidding for a change in the law to prevent park owners from interfering with the sale of a park home without good
reason. The campaign is also calling for the introduction of a fit and proper person test as suggested by the Park Homes
Working Party. In 2011, Sonia organised a petition to parliament, a London rally and lobby of MP.


Stephen Gilbert
Since before he became a Member of Parliament Stephen has been actively campaigning for better protection for
park home residents. Stephen conducted the first ever full survey of every park home in his constituency in 2009 and
as a Member of Parliament has actively raised concerns about bad practices within the industry through the All Party
Parliamentary Group. Recently, Stephen presented a 10 Minute Rule Bill to Parliament to tighten regulation on those that
can own park home sites. He is a member of the Communities and Local Government Select Committee which recently
conducted an inquiry into issues within the sector.


Martin Fisher
Martin is the Senior Trading Standards Officer for Cornwall Council and became actively involved with the park home
sector following a complaint from a park home resident in 2010. As a result, action was taken against a park operator
resulting in a successful court order being granted – probably the first such action taken by Trading Standards against
a park operator anywhere in England. Since then Martin has taken up a number of complaints against other local park
operators. He has also been campaigning for better protection for park home residents including an appearance
on BBC1’s ‘Rip off Britain.’


Tony Turner
Tony is Chair of the St. Dominic Park Residents’ Association in Cornwall and lead for the JBS Residents Action Alliance, an
informal amalgamation of residents’ associations from parks owned and operated by J & B Small Park Homes. Tony formed
the Alliance in 2011 and has focussed upon the exposure of alleged malpractices culminating in the appearance of the
owners before the Park Home Select Committee in March 2012. His key message will be the effectiveness of unity and the
important role that residents’ associations have in fighting for the rights of all park home owners.


Paul Baker
The debate is chaired by road show creator Paul Baker, Park Home Account Director at Towergate Insurance. Towergate
Insurance (formerly Towergate Bakers) has a long history of supporting park home residents, The company has been the
main sponsor of IPHAS for 12 years and also sponsors many park residents’ associations, the park home JUSTICE
campaign and the recently launched National Park Home Congress (www.parkhomecongress.com). Towergate launched the
www.parkhomeownersclub.co.uk in 2010 and in 2011 introduced a bespoke Legal Expenses product for park home owners.



2012 Park Home Roadshows Announced

Following on from the success of its regional park home roadshows in 2011, park home insurance provider, Towergate Insurance has announced the dates and venues for its first two events in 2012.

The first roadshow will be held in Stafford on Thursday 8 March at the Mercure Stafford South Hatherton House Hotel.  

Chaired by Towergate’s Park Home Account Director, Paul Baker, the panel of speakers will be; founder of the Park Home Owners’ Justice Campaign and park home resident, Sonia McColl, park home legal expert, Graham Watts, Conservative MP for Stafford, Jeremy Lefroy, who has taken an active interest in park home related issues, and Alan Savory MBE a leading member of the Independent Park Home Advisory Service (IPHAS) for whom he is a senior consultant and Government liaison representative.

The second event will be held in Cornwall on Thursday 31 May at the Kingsley Village Conference centre near Newquay.

Speakers will be Sonia McColl, Cornwall’s Senior Trading Standards Officer, Martin Fisher, who has been particularly concerned with park home related issues, Liberal Democrat MP for St.Austell & Newquay and member of the All Party Parliamentary Group on Park Homes, Stephen Gilbert and Chairman of St Dominick’s Park Residents Association, Tony Turner.

It is anticipated that both events will be very well attended; indeed the roadshow in Poole in September was fully booked.  Admission is free but tickets must be secured in advance as they will not be available on the day. Both events start at 3.00pm, with presentations from the panel followed by a Question & Answer session, and finish at 5.00pm.

Tea and coffee will be available on arrival and a number of companies offering services to park home owners will have stands at the event.

If you would like to be at the roadshow, please e-mail paul.baker@towergate.co.ukwith your name, addresses, daytime telephone number, stating which roadshow you would like to attend, plus any question you would like to ask the panel.  Alternatively telephone 0844 8921417 and ask to speak to Paul Baker or Shiv Kalia.

Further roadshows are being planned for later in the year, please e-mail Paul Baker for further information or visit www.parkhomeownersclub.co.uk

For futher details of the Justice Campaign, visitwww.parkhomeownersjusticecampaign.co.uk  or phone 01929 553110.

For insurance advice and news on future events visit www.towergateinsurance.co.ukor www.parkhomeownersclub.co.uk or phone 0844 346 0423.


Notes to Editors
Towergate Insurance is a leading provider of park home insurance - the business has over 40 years experience in the park home and caravan sector – and takes an active role in promoting good practice within the industry.  It launched and sponsors the annual Park of the Year competition, sponsors IPHAS, one of the main national residents’ associations, set up the Park Home Owners’ Club and supports local park home residents’ groups across the UK.

Earlier this year, the caravan and leisure home division was a finalist at both the British Insurance Awards and UK Broker Awards.

It is part of the Towergate Partnership - Europe's largest independently-owned insurance intermediary offering over 200 specialist insurance products and employing more than 4000 people in 100 offices.

Media Enquiries
Paul Baker, Account Director, Towergate Insurance, T: 01242 538403, M: 07879 846740 or E: paul.baker@towergate.co.uk

Francesca Breeze, Freelance Journalist/PR Consultant, T: 01273 421115, M: 07710 963838 or E: Francesca.breeze1@ntlworld.com

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